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Help Desk Outsourcing

What is Help Desk Outsourcing?

Help desk outsourcing is primarily a business engaging solution. It involves the management of customer services and delivery of technical assistance via an agency outside a company’s structure.

Such an outsourced help desk allows employees within an organisation to focus on in-house business functions and core competencies. This ultimately renders a pleasing and highly satisfying help desk experience to the clients. Moreover, these services help firms to reduce overall costs and business overheads.

What is Help Desk Outsourcing

Help Desk Support

Go4customer help desk support is a team of Microsoft Certified professionals. They assist and guide youwith all your queries and are efficient to identify, analyze and troubleshoot any kinds of software & hardware related issues. You can also contact us for any type of networking related issues.

Our expertise help desk professionals are skilled across various products in Desktop, Internet, Server and Networking Domains along with other support areas. We are concerned on optimized customer satisfaction. Our professionals are prompt and troubleshoot all your IT challenges.

Why You Should Choose Us?

You should experience our help desk outsourcing services. Our professionals are flexible and dedicated in designing your help desk solutions. Organizations should use our agents and avail with quality supports. Go4customer offers reliable, knowledgeable and efficient help desk support.

Remote Outsourcing Desktop Support

Go4customer accepts the challenge of a mobile and distributed workforce. It hardly matters where your users are based in. A user can be at home, in an office, hotel rooms, airports or at any places, Go4customer promises to support completely.

It is our responsibility to connectwith their computers and provide required support to them anywhere and anytime. Professionals are skilled enough to troubleshoot any kind of hardware and software issues or installing the software.

Nobody does the patch management and software deployment better than us and our services are completely affordable. Our professionals are experienced in asset tracking from remote.

24/7/365 Support

We understand your requirements of flexible support solutions availability anywhere and anytime. Thus, you can reach us at any point of time and that too 24/7/365. Our professionals trouble-shoot all kinds of issues with your end-user desktops and laptops. Wealso connect to all kinds of mobile devices remotely and diagnose and troubleshoot issues faster.

Here you can experience an extended level of help desk and desktop support. So, don't feel hesitate to contact us and ask for the required solutions.

Go4customerHelp Desk Services include the following support methods:

  • Operating Systems
  • Servers
  • Softwares
  • Database Softwares
  • Hardwares
  • Networking Devices
  • Peripherals
  • Printers & Scanners
  • Windows Vista (all editions)
  • Windows XP Home
  • Windows Millennium
  • Windows 2000 Professional
  • Windows 98 Second Edition
  • Windows 98 First Edition
  • Windows XP Professional
  • Sun Solaris
  • Free BSD
  • Windows NT/2000 Servers
  • Mail Servers (Sendmail, Qmail, Postfix, Imail Server)
  • FTP Servers, IIS, Apache
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft Encarta
  • Microsoft Outlook Express
  • Microsoft Media Player
  • Microsoft Works
  • Microsoft Internet Explorer
  • Microsoft Visio
  • Microsoft NetMeeting
  • Adobe Acrobat Reader
  • Eudora Mail
  • Macromedia Shockwave Player
  • Macromedia Flash Player
  • Netscape Communicator
  • Nero Burning
  • RealPlayer
  • Roxio Easy CD/DVD Creator
  • Symantec WinFax Pro
  • Oracle
  • DB2
  • Sybase
  • Desktops
  • Laptops
  • Sound Cards
  • Video Cards
  • Ethernet Cards
  • Internal CD/DVD Writers
  • Internal CD/DVD Readers
  • Internal IDE Hard Drives
  • DSL/cable modem connectivity
  • Dial –up modems
  • Ethernet cards and adapter
  • 10/100 mbps
  • Wireless network components
  • 802.11x (Wi-Fi), connectivity only
  • External CD/DVD ROM
  • External CD/DVD Writer
  • Laser Printers
  • Multifunctional Printers
  • Laser Printers
  • Scanners
  • Zip Drives
  • Mp3 player Help and Support

  • Go4customer: Award Winning Call Center Services
  • Download Brochure of Go4Customer
  • Go4Customer: Microsoft Certified
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